Paid Product Refund Policy
Effective August 29, 2025
This Refund Policy applies to all users and forms part of Circle’s Terms of Service regarding paid subscriptions. By purchasing a subscription, you agree to this policy in its entirety.
Subscription Model
Circle Bot offers an optional Premium subscription with automatic renewal. As a courtesy, Circle will attempt to notify you by email (to the address provided at checkout) approximately 5 days prior to renewal. Delivery of such notifications is not guaranteed, and failure to receive a notification will not entitle you to a refund, except where required by law.
Refund Policy
- Monthly Subscriptions: Eligible for a refund if requested within 7 days of the purchase or renewal date.
- Yearly / Annual Subscriptions: Eligible for a refund if requested within 7 days of the purchase or renewal date.
- Lifetime Premium: Eligible for a refund if requested within 10 days of the purchase date.
All refunds are issued only to the original payment method and will be refunded at the original purchase price less any applicable transaction fees, exchange fees, and/or currency conversion rate differences.
Termination for Violation of Terms of Service
Refunds will not be provided for any subscription (monthly, yearly, or lifetime) if access is terminated due to a violation of Circle Bot’s Terms of Service.
General Considerations
- REFUNDS ARE PROCESSED AT OUR SOLE DISCRETION. We reserve the right to decline refunds where abuse, fraud, chargeback attempts, or other illicit behavior is identified.
- Refund requests must be submitted through our Discord server billing ticket system. Requests submitted by any other means will not be accepted or processed.
- Refund processing times may vary depending on your financial institution. Circle Bot is not responsible for delays, additional charges, or variations in the final amount received due to exchange rates or intermediary fees.
- This policy may be modified at any time, and the current version will always be posted here. Changes take effect immediately upon posting.
Questions or Concerns
Please contact us via email or through our Discord server for assistance.
Updated on: 31/08/2025
Thank you!